Shipping Policy

At Solabronix™, we believe a great workspace experience begins not only with thoughtfully designed products, but also with a smooth and reliable delivery process. This Shipping Policy explains how we prepare, ship, and deliver your smart office essentials.

Our Shipping Approach

Solabronix™ focuses on creating modern workspace solutions designed for today’s professionals, students, and creators.

To provide efficient service and maintain product availability, some orders may be fulfilled through trusted logistics partners and carefully selected fulfillment centers.

This approach helps us:

• Provide access to innovative smart workspace products

• Maintain consistent product quality and careful packaging

• Improve fulfillment efficiency while reducing unnecessary storage

We appreciate your understanding as we work to deliver your order with care and attention.

1. Order Processing & Shipping Costs

Every Solabronix™ order goes through a careful preparation process before shipment.

Order Processing Time:
Please allow 2–4 business days for order verification, quality inspection, and packaging.

During high-volume periods, such as holidays or promotional events, processing may require additional time.

Shipping Fee:
A standard shipping fee of $5.99 applies to all orders.

2. Estimated Delivery Schedule

Delivery times may vary depending on your location, product availability, and carrier conditions.

Please note that delivery estimates are provided as a reference and do not represent guaranteed arrival dates.

We appreciate your patience while your Solabronix™ products make their way to your workspace.

3. Tracking Your Order

Once your package has been shipped, you will receive a confirmation email containing your tracking details.

Please keep in mind:

• Tracking information may take 1–3 business days to become active

• Initial tracking updates may appear after the carrier receives and scans the package

• Your order may continue moving even when tracking updates are temporarily unavailable

4. International Shipping, Duties & Taxes

For international shipments, orders may be delivered under DDU (Delivered Duty Unpaid) terms.

Customers are responsible for:

• Any customs fees

• Import duties

• Local taxes or additional charges required by their country

Solabronix™ is not responsible for delays caused by customs inspections or clearance procedures, as these processes are managed by local authorities.

5. Address Changes & Order Cancellation

We begin preparing orders shortly after purchase to ensure fast processing.

If you need to update your shipping information or request a cancellation, please contact us at:

service@solabronix.com

within 12 hours of placing your order.

Once your order has entered the fulfillment process, changes or cancellations may no longer be available.

6. Missing, Lost, or Damaged Packages

Your satisfaction matters to us, and we are committed to helping resolve delivery issues.

Damaged Items:
If your order arrives damaged, please contact our support team within 72 hours of delivery and provide clear photos of the package and product. We will review your request and assist with an appropriate solution.

Lost Packages:
If the carrier confirms that your shipment has been lost during transit, Solabronix™ will work with you to provide a suitable resolution.

Our Delivery Promise

At Solabronix™, every order represents more than a package — it represents a step toward creating a smarter, more organized, and inspiring workspace.

Thank you for choosing Solabronix™. We appreciate your trust and look forward to supporting your journey toward a better way to work.